We do not ship king cakes out on the same day the order has been placed:
In general, orders placed via the secure website by 5:00 p.m. CST will ship out on the FOLLOWING business day (Monday through Thursday only), pending credit card authorization, verification and quantity of orders received that day. Orders received after this time will be shipped within 48 hours. When choosing UPS Next Day Shipping option, orders will be shipped out on Mondays, Tuesdays, Wednesdays, and Thursdays only.
In order to maintain the highest level of freshness, WE DO NOT SHIP king cakes out on Fridays, Saturdays, or Sundays. In addition, we only ship UPS 2 Day Shipping options out on Mondays, Tuesdays, and Wednesdays ONLY. If an order for 2nd Day Air is received on a Wednesday, Thursday, or Friday, it will be scheduled to ship out on the following Monday.
Customers Shipping to Multiple Addresses:
If you have several cakes that need to be shipped to multiple addresses, you can email us a list of the addresses and we can figure the price for you and then contact you for payment information. Please email us at firstname.lastname@example.org with the following information:
- Your name and contact information
- Each recipients' full address and telephone number
- The type of king cake you are shipping to each address
- Any gift card information you would like us to include
- The method of shipping you would like
- The requested ship out date
We will contact you with the complete price (including shipping) and get your credit card information as well. Orders sent via email will be processed within 48 hours. If you have not heard from us within 48 hours, please contact us via phone at 504-328-9494 to verify your order has been received.
Requested Ship-out Dates:
If you would like to request a specific date for your order to be received, please place this information in the “Requested Ship-out Date” section during your on-line checkout. We will make every effort to make sure your request is followed, but no guarantees can be made.
To ensure that your order is delivered to the correct address as quickly as possible, please be careful when entering all information and double check it once again when you receive your order confirmation. You must notify us immediately if there are any typos or errors. UPS charges $10 for each address correction and may delay the shipment an additional day. This cost will be passed on to you if the error is on your part.
Shipping is available within the Continental U.S. only (Canada, Alaska and Hawaii are NOT included). UPS is unable to deliver to P.O. Boxes, APO, or FPO addresses. Please check our Shipping Information page for other shipping options and restrictions.
Most deliveries are delivered on-time as requested, but a few are delayed for several reasons. If the shipping address is not current, correct or complete, this will delay the delivery usually by a day while UPS attempts to get the correct address information. Please make sure you double check all shipping addresses and notify us of any changes immediately. Inclement weather conditions may also cause delays. Even though the final destination may not be in an area threatened by troublesome weather conditions, most packages go through central hubs first that may cause delays. UPS nor Coffee &... can refund any purchase or shipping costs due to unforeseen weather conditions.
Secure Shopping from Coffee &...
You can shop at www.coffeeandkingcakes.net with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit card payments safely and securely for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. The company adheres to strict industry standards for payment processing, including: 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. Industry leading encryption hardware and software methods and security protocols to protect customer information.